OpManager

OpManager bidrager til at reducere nedetid og udfald ved proaktiv overvågning og intelligente alarmeringsfunktioner. OpManager hjælper med at understøtte og dokumentere IT-driften i virksomheden og kan integreres til ServiceDesk Plus helpdesksystem.

OpManager automatiserer adskillige netværksovervågningsopgaver og gør netværksadministrationen ukompliceret. Du kan uden specialtilretning af systemet bl.a. få følgende oplysninger direkte fra OpManager:

OpManager er den foretrukne løsning når du ønsker at få et godt overblik over performance og tilgængelighed på din IT ressourcer - først og fremmet på netværket, serverne og de vigtigste applikationer.

OpManager klarer dette ved at at kombinere en dyb funktionalitet med et meget nemt og overskueligt web interface som gør aflæsning af status hurtig og effektiv. De emner som OpManager excellerer i er bl.a.

• WAN Monitoring
• Server Monitoring
• Switch Monitoring
• Printer Monitoring
• Event Log Monitoring
• URL Monitoring
• Service Monitoring
• Application Monitoring
• MS Exchange Server Monitoring
• MSSQL Monitoring
• Active Directory Monitoring
• Windows Services Monitoring
• CPU, Memory & Disk Monitoring
• Fault Monitoring
• Network Performance Monitoring
• Network Infrastructure Management
• Networking Tools
  VMware Monitoring

Resolve WAN Problems Quickly - Monitor Router Performance
Optimal router performance is critical for superior WAN performance. When your network experiences congestion, OpManager helps you quickly resolve problems by providing visibility into critical router performance variables like

• CPU Utilization
• Memory Utilization
• Errors and Discards
• Voltage, Temperature etc
• Buffer statistics (Hits, misses and failures) Also using OpManager's custom SNMP monitors, you can monitor several critical performance metrics provided by your router vendor

Service Monitoring

• OpManager has built in support to monitor system services like HTTP, FTP, Telnet etc that are running on your servers.
• Operators can monitor availability and response time of all the services.
• OpManager also supports adding monitors for custom services running on TCP ports. More on Service Monitoring.
• In addition to system level services, OpManager can also monitor Windows NT Services. More on Windows Services Monitoring.

Windows Event Log Monitoring
Using OpManager administrators can monitor Windows event logs on local or remote computers and look for specific event sources, categories, event IDs and patterns in the description of the event. With OpManager, secure your network from internal attacks and monitor availability of your applications by monitoring the Windows Event Logs. More on Event Log Monitoring.

CPU, Memory and Disk Utilization Monitoring
OpManager monitors key health parameters of your servers like CPU, Memory and Disk Utilization and proactively alerts operators on low disk space, high CPU utilization etc. OpManager serves as an intelligent server management tool for network administrators and helps in preventing server outages. Administrators can get automatic reports to identify overloaded and busy servers in terms of CPU and Memory utilization. Using the partition-wise disk usage reports on servers helps administrators identify highly utilized and least utilized partitions on your network. More on CPU, Memory & Disk Space Monitoring.

Switch and Switch Ports availability monitoring
With OpManager you can create business views (maps) to graphically visualize your entire LAN. OpManager can automatically send alerts when a link goes down. OpManager’s reporting functionality also provides you with a detailed availability report of your Switches and Switch Ports. You can use these reports to ensure that your SLAs are being met.

Port-wise Traffic Monitoring
OpManager helps you monitor and troubleshoot Switch Ports for traffic, utilization, errors and Service Level Agreement (SLA) verification. By presenting accurate information on port traffic and utilization OpManager helps you identify top talkers on the LAN.

• Monitor Port utilization and traffic with threshold alerts.
• Detect potential BroadCast Storms and proactively prevent the same.
• Identify highly utilized and under-utilized ports.
• Get alerted when a port start discarding packets 

Printer Monitoring – Alerts and Notifications
Using OpManager printer monitoring functionality, operators can receive instant alerts when faults such as Paper jam occur. OpManager detects low-toner / no-toner, low paper / No paper scenarios. Network administrators can set printer monitoring thresholds for interface traffic, errors etc. and be notified by email / SMS whenever abnormal usage is detected.

Monitor URLs, Virtual Hosts and Intranet
OpManager checks URLs to ensure that they are reachable and serving pages which is a more reliable way of monitoring websites, instead of depending on ICMP pings or TCP port checks on port 80. You can monitor all your public websites, as well as your web-based applications running in your Intranet for availability and health. Moreover, OpManager provides you the availability and performance trends of your website also.

SNMP Trap Support and Custom MIBS Support
Most network devices now-a-days are capable of sending out SNMP traps when a fault occurs. A good fault monitoring system should be able to support SNMP traps and provide meaningful information to the operators. OpManager does exactly that by providing support for basic SNMP traps out-of-the-box.

Operators can also add support for traps from any custom SNMP MIB. OpManager can extract useful information that is sent with SNMP traps as variable bindings. (SNMP varbinds) So if you have bought devices from different vendors, all you need to do is get access to those vendor-specific MIBS and you can easily have OpManager monitoring critical variables on that device.

Alerts and Thresholds
OpManager supports various alert mechanisms and can alert an operator when a device or service goes down. OpManager can also be configured to alert operators when a service or health check counter on a device exceeds or goes below a certain limit. Operators can specify their threshold rules for a service, application or device and can have OpManager alert them when the threshold rule is violated. 

Alarm Handling

• Acknowledging Alarms
  – While working on multiple alarms at the same time, Op Manager allows operators to quickly mark alarms on which they have already initiated action, much like marking emails as read or unread. Acknowledging alarms is another small but extremely useful feature for operators to keep track of new alarms and the ones that they have already been read and acted upon.
  
  
• Alarm Suppression
  - OpManager allows operators to suppress alarms from a device. This is especially useful when the device is brought down for scheduled maintenance or upgrades. OpManager automatically starts sending alarms after the specified period has elapsed.
  
  
• Alarm Escalation Rules
  - OpManager allows IT administrators and managers to set up automatic alarm escalation rules. For example, IT managers can setup an escalation rule to get a report of server alarms that are currently open for more than one hour. This report can be periodically sent to the IT manager by email.

Comprehensive Network Performance Monitoring Software – Utilization, Response times and Errors
OpManager monitors CPU, memory and disk and interface / bandwidth utilization in real-time. A rich set of graphs and Top 10 reports are provided out-of-the-box. OpManager also provides out-of-the-box graphs and reports for CPU, memory, disk and interface utilization, service response times and interface errors. Unlike other products, OpManager provides separate Top N reports for servers, switches, routers and all devices. This helps operators gain better visibility into the performance of servers, routers and switches and the overall network.

Hvordan er OpManager licensieret?
Opmanager er licensieret efter antal devices. Et device er i praksis lig med en IP adresse.

Hvilke operativsystemer kan OpManager overvåge?
OpManager overvåger Windows (via WMI) og Unix, Linux og Solaris (via CLI). OpManager har en lang række af færdige monitorer indbygget til disse OS opg du kan selv tilføje dine egne. Det er lettest at overvåge Windows for den uerfarne bruger.

Hvilke hardware producenter understøtter OpManager?
Alle producenter som understøtter SNMP kan overvåge mes OpManager. Ønsker du specielle målepunkter (OIDs) kan du tilføje en MIB fra den relevante producent og derfter måle på netop de værdier du ønsker. Til alle målepunkter kan du sætte en tærskel værdi som er udgangspunkt for en alarm. 

Hvor lang tid tager OpManager at implementere?
Installationen tager ca. 10 minutter og programmet en en strålende auto-discovery funktion som gør det dent at tilføje nye noder. Det er meget vigtigt at du gør følgende før du udfører en discovery:

• SNMP credentials: Alle noder som du vil overvåge med SNMP (fx switches, routere, AP, firewalls og evt severe) skal have en SNMP communitystring defineret og denne skal være tilføjet til OpManager.
• Windows credentials: Til alle servere som du vil overvåge med WMI, skal du have et administrativt login (Windows) som du har tilføjet Opmanager. 
• CLI credentials: Til alle ikke-Windows servere, skal du have et userid og et password og disse credentials skal være tilføjet OpManager

Hvilken type af virksomhed egner OpManager sig bedst til?
Den mindre og mellemstore virksomhed med op til omkring 200-250 servere, switches og routere. Kommer du væsentligt højere op i antallet af noder så anbefaler vi nogle af vores andre løsninger. Du er velkommen til at kontakte os og få et uforpligtende råd om hvilken løsning som passer bedst til din virksomhed.

• OS: Windows:  2003 Server, 2000 professional +SP4, XP Professional
  Linux: RedHat 7.x and above, Debian 3.0
• Harddisk: 20 Gb
• CPU og RAM:
  • op til 50 noder: 1,7Ghz & 1Gb
  • 50 - 150 noder: 2,4Ghz & 2Gb
  • 150 - 300 node: 3,4Ghz & 2Gb
  • 300-500 noder: 2 x 2,4Ghz & 4Gb
  • 500+ noder: 4 x 3,4Ghz & 4Gb

Bemærk: Vi anbefaler ikke at bruge OpManager hvis du ønsker at overvåge væsentligligt mere end 200 noder.

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• OpManager 7 brochure
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Whitepapers

• Netværksovervågning med et stramt budget
• Alarmering uden fejl
• Infrastruktur overvågning
• Overvågning af AD
• Overvågning af Windows eventlogs
• Overvågning af WAN